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Shipping Policy

Shipping Policy

General Information

Pretty Clever Decor is based in the USA. Our office is located in Bloomington, Indiana—though not all of our product ships from Indiana. Because we have product warehoused in various locations in the United States we have a very customer oriented, flat rate shipping model.  All shipment costs are judged by order value rather than weight (see table below).  We ship packages on Monday-Friday, year round.  Most orders with standard shipping services are sent out within 2 business days of order and will be received in 4-9 days depending on your location in the US.  We do offer expedited domestic service as well as international services for most of our items but charges for those are given on a case by case basis.

Shipping Rates
Total Order AmountStandard (4-9 Day)Priority (2-4 Day)
$0.00-$24.99 $5.95 $11.95
$25-$49.99 $6.95 $14.95
$75.00-$99.99 $8.95 $24.99
$100.00 and more Free! Rate Varies

This table is a guideline for about 95% of our items. The rates are only applicable to the contiguous United States (lower 48). There are exceptionally heavy or fragile items that have shipping surcharges added to them. This table is a guide for items that can be sent via standard carrier (UPS, FedEx or USPS) and does not include those items which must be sent via freight delivery. The vast majority freight items do still qualify for free delivery but not all. Shipping charges are non-refundable, even on orders where you did not pay for shipping.

Free Shipping

Standard ground shipping is free on almost all orders that are $100.00 or more.  Most orders with free shipping are sent via FedEx, UPS or the USPS depending on weight and delivery destination.  There are various items in our store that will not ship free regardless of order amount.  There are various reasons that an order is excluded from free shipping -- size, weight or fragility could all play a role in shipping cost.  Generally speaking, most orders over $100 will ship free.  Shipping costs will be reflected accurately in the cart before you check out.

***Important*** Shipping charges for orders with free shipping are non refundable. If you return a non-defective item for which shipping was free, you will not be refunded the shipping costs that we paid to send the item to you. Return shipping costs for Buyer's Remorse returns are to be paid by the customer and not Pretty Clever Decor.

Express Shipping

Overnight shipping is not available on all items. It is best to Contact Us via phone or email if you need an item shipped next day.

Damages in Transit

We want you to be happy with your purchase. Damaged items will be replaced, returned or refunded at our discretion. In the event that we do not issue a call tag or have a damaged item returned to us we may ask for digital photos instead. Please use the Contact Us us page to inform us of any damaged items and we will take care of it immediately.

Alaska, Hawaii, U.S. Territories And Remote Rural Deliveries

There may be additional charges if you are having an item delivered outside of the continental United States or to a remote area. Small items generally do not have any fees associated with them, but because larger and heavier items can vary wildly with respect to shipping cost, the costs are specific to each individual order.

For International Orders

We are willing to ship most of our items just about anywhere in the world, provided you will pay the shipping costs. We do not allow our cart to calculate international shipping costs due to the extraordinary amount of variables associated with each order, as well as import and export restrictions between countries. Please Contact Us for a quote!

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